1 reviews | Active since Jun 2017
Credit Card ***** Call Center Obviously out for Lunch
<p>I was trying to contact the Credit ***** call center and was holding on for more than a hour. I eventually gave up as they were obviously out on lunch or doing something more important than attending to credit card ***** issues. I think it is rediculous that this is the service one receive from an credit card ***** department from one of the biggests banks in South Africa. If my card was cloned or ****** it would have been empty a long time ago. Pathetic!!!!!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
