CC
Chris C

1 reviews | Active since Dec 2017

05 Feb 2020, 05:34

Credit Card ***** / Adjustment

Since my last review at the very least a had a phone call from Maria at their ***** department, i was promised that my case will be investigated and she will report back no later than Tuesday (04/02/2020). No report back given nor was anything fixed as agreed by FNB ..................

FNB keeps on taking installments from Cheq account for my credit card, in other words i must pay interest for their errors, i find this to be unfair baning practise not mention ********** on FNB's part.

@ Maria from the ***** department, just another disappointment, probably just another day at FNB, dont care about their customers !

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Feb 2020, 10:00
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

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