CC
Chris C
1 reviews | Active since Dec 2017
05 Feb 2020, 05:34
Credit Card ***** / Adjustment
Since my last review at the very least a had a phone call from Maria at their ***** department, i was promised that my case will be investigated and she will report back no later than Tuesday (04/02/2020). No report back given nor was anything fixed as agreed by FNB ..................
FNB keeps on taking installments from Cheq account for my credit card, in other words i must pay interest for their errors, i find this to be unfair baning practise not mention ********** on FNB's part.
@ Maria from the ***** department, just another disappointment, probably just another day at FNB, dont care about their customers !
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
05 Feb 2020, 10:00Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply05 Feb 2020, 10:00
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
