BM
Bonny M
1 reviews | Active since Jul 2019
10 Jul 2019, 13:06
Credit Card *****
I logged a ***** Case on the 28 June 2019, They said they will get back to me after 7 to 10 working days, I'm still waiting, My money was taken out of my debit card account but i was not using my Credit card when my Card got Stuck on the ATM machine, FNB i have been banking with you for more than 5 years, im really disappointed in your services i lost R2226. But you guys don't seem to care about your clients ????FNB :-) Your Call Reference number is Rs***.
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FNB (First National Bank)'s replyOfficial
10 Jul 2019, 13:22Good day Bonny Mduma,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply10 Jul 2019, 13:22
Official
Good day Bonny Mduma,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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