Credit card *****

I called the Bank on the 16th September 2020 on *** to request the settlement amount on my credit card. I was given the settlement amount to pay. I tried settling the amount Using my STD Bank app but no Luck. I went inside Standard Bank for them to help me transfer the amount but even there it kept on giving a message PAYMENT TYPE AND ACCOUNT INCOMPATIBLE. I withdrawn the amount and went inside the FNB Bank where I was told that they dont deposit less than 20k in the bank. I went to the ATM and made deposit and later sent an email as directed to close the account. On the 18th i receive an email telling me that they are not in a position to close my account as I am still owing them R135.49 I was shocked. I called them and asked why is this and the consultant said because i deposited the money instead of transferring it... I asked how can this be resolved because I tried with my bank to do that and shes like that is the only way.

FNB is so ******* and inconsiderate. We doing our best to close our debts and their *******ion is not making this anything easier. they want to suck on us by making the process difficult so that they can keep milking us. I am very disappointed with this bank .

my name Abram Sethabela email: ***