Credit Card *****

Today I received an SMS showing reserved funds for a purchase at Due South in the amount of R220.00. The SMS came through just as I entered Bugz Playpark in Kraaifontein (using my credit card to pay the entry fee). Unless I am able to be in 2 places at once, with the same credit card, the Due South purchase is **********. I contacted the number on the back of my credit card, as i don't know how my card was cloned or what PIN was associated with the ********** card - I don't want to wait a week for this to be resolved. I got told that the money would be refunded if my claim of ***** is deemed valid. As a client, I am disgusted that I am trying to help prevent ***** being committed but am treated like the ******** instead. I have now blocked my card, requested NOT to receive a new card and requested the documents to be forward to me so that i can settle and close up my Credit card and rather move to a Financial institution that takes ***** seriously. I require this to be resolved and an accurate settlement balance, as it seems FNB will simply allow ***** on my account.