cM
continent M
1 reviews | Active since Jan 2011
14 Sept 2015, 18:15
Credit card downgrade from private to platinum
I have requested for my credit card to be downgraded to platinum as my cheque account is already on platinum,and i also want the pricing to be bundled as is i will be paying more,i have not yet received any correspondence from fnb,i expect more from this bank
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 Sept 2015, 08:17Hello longman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 760274.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 760274.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Sept 2015, 08:17
Official
Hello longman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 760274.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 760274.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)