QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
15 Nov 2015, 12:58
Credit Card Divison
I went to purchase some goods @ Spar in Valhalla. By the terminal the cashier swiped my discovery card once terminal took long to went through so cashier took card out and swiped again. After first swipe received sms from Discovery stating money went out from account. Went i explained to cashier they didnt let me purchase the goods. What a humilation! Please rectify this immediately!
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Nov 2015, 09:46Hello QuintonHenry,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 812490.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 812490.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Nov 2015, 09:46
Official
Hello QuintonHenry,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 812490.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 812490.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)