1 reviews | Active since Jan 2012
Credit card Division - POOR SERVICE
Service for Applying for a credit card is *** This is now the third week I was asked to send more documents! The service I am getting from FNB is Unacceptable and im and very frustrated in manner my Application in being treated!
My Old FNB credit card was settled in 2016, and I did send update to the card division however it’s not updated on your side still! I have received updated credit reports from 1, my lawyer(credit score) 2, TransUnion however your system is not updated!
Now i need to wait a week for any correspondence, Guess FNB dont value their customers !!!
think its time to change my bank.
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused. ***
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused. ***
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)