SD
Stephen D

1 reviews | Active since Nov 2017

29 Apr 2021, 09:23

Credit Card Division

Called credit card division to close an account. Nightmare experience. Transferred numerous times. Calls deliberately terminated by agents. Had to replenish airtime. Eventually Cindy advised that I go to a branch.

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SD
Stephen D's update29 Apr 2021, 15:04
Reviewer Update
FNB took ownership of the compliant and responded very quickly. I am satisfied with the resolution. Thank you