NL
Nani L
1 reviews | Active since Jul 2015
24 Jul 2015, 11:45
CREDIT CARD DIVISION
not at all happy with the FNB bank credit division app**** for an overdraft and the outcome is nothing, but received a message you qualify for an overdraft.took all the required documents and they haven't rep**** me back. very poor customer service, this is the second time having this problem,waiting for the outcome.its been more that 2 weeks. really unhappy.
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Jul 2015, 12:09Hello Nani_85,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Jul 2015, 12:09
Official
Hello Nani_85,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)