Credit Card Disappointment

I have been a loyal FNB Client for many years! On 12 July I reported ***** on my card and my card was cancelled due to it. I was assured that I would get me card within 5-7 working days. I am now on day 9 without a Credit Card. I phoned FNB Client Service on numerous occasions to get my card sorted ASAP, but the staff was so unhelpful. I eventually spoke to DSV who now has my card and they told me they would only deliver it on 30 July - meaning I would be without a credit card for half a month. DSV has so many complaints like mine on Hellopeter, so can't understand WHY FND makes use of them. FNB encourages you to use your Credit Card to earn more ebucks, so for me who pays my salary into my Credit card, I am basically *****ed, as I don't have my card and I cant transfer money from that account to any other account.