Credit Card department not responding...

The reference number is 825439.<br> <br> no response<br> ---<br> HI<br> <br> This time last month i app**** for a credit card at FNB through Premier Banker.<br> <br> I have an existing credit card with SBSA which i want to close. it is also paid up.<br> <br> The reason i want the FNB credit card is<br> *to have bundle cheq $ credit card<br> *double ebucks<br> *slow lounge<br> *other<br> <br> I have sent my statements of my SBSA credit card so that FNB can lower/match my interest rate as the offered interest rate was way to high. this was to provide them proof that i have a lower interest rate and that my acc is paid up.<br> <br> today, a month later i still have no correspondence whether or not they will loewr/match<br> ---<br> Hello ganessens@,<br> <br> Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. <br> <br> A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.<br> <br> The reference number is 825