CREDIT CARD DELIVERY PATHETIC SERVICE!!!!!

I'm beyond frustrated with the delivery of my credit card. I received calls and confirmation that my card would be delivered 5 April before 5pm. I made sure i stayed at the office because I NEED my card. WITH MY AIRTIME AT 4:30pm I called to follow up only to be told card will be delivered the next week. TODAY is THURSDAY!!! ALMOST A WEEK LATER i am still being told stories. I WANT MY CARD TODAY! AND DEMAND THE CARD FEE TO BE REVERSED!!!!!! SUCH A HUGE INCONVENIENCE. REF NO ********** 4. AS I TEXT...10 MINUTES LATER, IM STILL HOLDING FOR THE 4TH CONSULTANT TO "FOLLOW UP" ON MY CARD DELIVERY. THIS IS PATHETIC!!!!!