credit card delivery

I app**** for a credit card since the last week of June and got a call sometime during that time with a guy who was asking me a bunch of questions and at the end he said I would get an sms with a quotation. That quotation took over a week to arrived and after a few calls to FNB to try and understand why it was taking so long when it was already pre-approved according to my app. Fast forward to last week, finally got he quotation, accepted it and a message in my app saying mu card will be delivered soon and ill will be notified on the day before. That was on the 4 July, today it is 12 July and still no communication whatsoever and no sms either saying anything. I am over this, how long should one wait to get a card; even my cheque card didn't take so long. So irritated because I really need that money.