1 reviews | Active since Dec 2017
Credit card delivery
I app**** for a credit card and was informed that I would be contacted to confirm a delivery adress.I received a message from Mr D Couriers, I did not even get a missed call from them but a text message back a few days back saying they were unable to contact me to arrange delivery of my FNB card, Ref ********** 9037, I was told to contact the call centre but every single time I do I am placed on hold for minimum of 10 minutes and then either my airtime runs out or I just hang up, can you please get this sorted for me. Thanks
Hello LuhMatee ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
Regards,
Hello Peter Team
Hello LuhMatee ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
Regards,
Hello Peter Team