Credit card delivery
I app**** for a credit card on 27/10/17 and got approved. I then Received an sms on 3/11/2017 notifying me that Mr Delivery will be delivering the card ref no: ********** 5. No card was delivered and I did not get any communication from mr delivery. I the called Mr Delivery today 6/11/2017, to ask about my credit card delivery and the consultant said my card would be delivered today and that I would receive an SMS, but I didn't receive an SMS. How will I get my card ? Please follow up as I app**** for this card at FNB and not mr delivery.
Hello Jana-van-onselen,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Jana-van-onselen,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)