1 reviews | Active since Dec 2010
Credit Card Declined
I am a private client and business client of Fnb with a very healthy bank account however Fnb declined my credit card application. I feel applications should be looked at individually and not declined automatically. I am very unhappy with this situation and will consider other banks if this is the way Fnb treats its good standing clients. I would like this matter to be seen to as soon as possible.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
