1 reviews | Active since Mar 2017
Credit Card debt recovery *****
<p>FNB utilises more than one collection service. NO STATEMENTS thus no one can confirm the exact amount paid. No joy out of collections services for statements.</p> <p> </p> <p>Debit order arranged but BANK or collection services stop the debit. Thereafetr only contacting the client more than 14 months later after interest still being charged.</p> <p> </p> <p>FNB collection only debits account late on purpose to earn more on a high interst charged collection.</p> <p> </p> <p>No communication or statements from bank since 2007. Purposefully increasing debt.</p> <p>Total debt R21000 , total payments R19000 and bank interest rate charges far above prescibed and suddenly rectified.</p> <p> </p> <p>Collection service sinform that still R21000 outstanding.</p> <p> </p> <p>Ombudsman anyone?</p> <p> </p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
