JE
Jakobus E

1 reviews | Active since Jan 2013

15 Jul 2016, 07:16

Credit Card Debt Protection

<p>I phoned FNB credit cards to request the cancelation of the debt protection on my credit card. I was told that cannot be done over the phone and I must email my credit card details to them. </p> <p>I did send the email but the debt protection is still not cancelled after phoning and emailing FNB.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jul 2016, 07:29
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 963196

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)