1 reviews | Active since May 2016
Credit Card Customer Service disgusting
Trying to upgrade my credit card yet am unable to contact anyone in the service department. Calls get bounced from person to person as no one is competent enough to help me. Was put on hold for 20 minutes. No one returns calls.
Dear Miss Lisa,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Dear Miss Lisa,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 916021.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 916021.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)