TE
Tania E
1 reviews | Active since Nov 2014
17 Sept 2015, 18:22
Credit card complaint
Previous complaint Ref number753875. The previous report was written on 3 September and the matter is still not resolved. I get no feedback from FNB. The attorneys still phone me with threats of judgement and has no idea that there is a querie on the account. Can somebody please help me?
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Sept 2015, 07:45Hello TaniaEngelbrecht,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 762093.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 762093.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Sept 2015, 07:45
Official
Hello TaniaEngelbrecht,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 762093.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 762093.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)