RM
Rendani M
1 reviews | Active since Aug 2015
07 Feb 2020, 14:21
Credit Card Closure taking too long
I have requested for my credit card to be closed on the 26th of January, and to downgrade my account. No one have called me, the account is still open and i will be charged monthly fees and Interest whereas i have requested closure of the credit card account. And i will be liable to pay Monthly fees for Private which is too much for me.
can you urgently close this account and downgrade me from Private to Gold.
Thanks, Rendani
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Feb 2020, 14:48Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 Feb 2020, 14:48
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***