Credit card cancellation

<p>I have been requesting FNB to cancel my credit card from 8th April 2016, up until now nothing is happening. </p> <p>I called on the 3rd & 5th May 2016 to find out what is holding them to cancel it, the ladies (Gloria, Thandi & Ayanda) that I talked to keep on promising that they are going to escalate my request and it is going to be done within couple of days.</p> <p>It has been a month and couple of days now and I realised that they are busy charging me still after my request. </p> <p>That was my issue from the start that even if I am not using the card, there are charges every month and they keep on raising the charges. </p> <p>Please cancel my card or I am moving my cheque account to another bank.</p>