CREDIT CARD CANCELLATION

I went into THE GLEN branch two weeks to close my credit card .To date it still has not been closed and on top of it the have put an additional charge on the account .I had to fill in forms to close it .In addition i queried a R230.00 that was just hanging in my account .Then after a few weeks FNB put a slip through for Chrisville SERVICE STATION ....I HAVE REQUESTED THIS SLIP AS I DONT BELIEVE IT BELONGS TO ME .To date i have still not received it .Please Help