1 reviews | Active since Oct 2011

17 Aug 2015, 08:34

Credit Card Cancellation

Hi FNB<br> <br> I've been contacting your retentions department several times during this month to obtain a cancellation letter. Today I was informed that the turnaround time is 7 days. How long does it take to draft a letter in this day and age? <br> <br> I'm glad I'm breaking ties with FNB<br> <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2015, 08:56
Official
Hello cisciro,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 741648.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
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