TJ
Trevor J
1 reviews | Active since Aug 2019
07 Feb 2020, 12:18
credit card call centre
FNB credit card call centre is totally inefficient took about 2 calls 5 transfers security checks then transferred to wrong person over and over. My card was cloned in the time it took to cancel it they could have cleaned out the account. Just makes you wonder and we paying for this
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Feb 2020, 12:34Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply07 Feb 2020, 12:34
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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