1 reviews | Active since Mar 2017
Credit Card Call Center
<p>Your staff is *********** and I regret the day I took your credit card. Called your call center and was transferred multiple times. Each transferring me to the incorrect department. I spoke to Ayanda Busakwe, Sandile, The team leader Nthabiseng and two other people whose names I cannot remember. All using my airtime of R600 and no one will compensate me for that givenight that I had to ask a friend for help who does not even work at FNB. Thanks, but no thank you. Once I pay back your credit card I don't want anything to do with FNB!!!</p>
Good day Ms khubeka
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms khubeka
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***