1 reviews | Active since Mar 2015
Credit card billing - 4 days to pay?
I received my credit card statement on the 21 August 2018 with a payment date of 25 August 2018 i.e. 4 days to pay - Is this correct as my previous statement on 23 July 2018 had a payment date for 15 August i.e. 23 days to pay?
It seems that the 'up to 55 days' credit on the card has been removed. Is this correct or a billing issue as I have been afforded 34 days credit technically?
Good Day Dhiren ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Credit card to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Dhiren ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Credit card to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***