1 reviews | Active since Oct 2013
Credit card being deducted from cheque acc
<p>Despite my request FNB to not run a debit order for my credit card on my cheque account as I pay it manually and always have, another debit has run this month. FNB started suddenly running these debits in Sept and I have always paid manually.</p> <p>This came after debits were run early on my cheque account, despite requests for them to be deducted on my actual pay day as I did not authorise being debited 5 days earlier.</p> <p> </p> <p>Please ensure that the debit run today is reversed and that this is stopped immediately.</p> <p> </p> <p>Thank you.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
