1 reviews | Active since Jan 2017
Credit Card Approved
<p>Fnb phoned me with pre approved credit card, credit card was loaded onto my internet banking profile. I send through all my documents as required and whoops all gone on my internet banking no credit card anymore. so why waist my time asking my earnings and details and saying ALL approved and record everything with settlement amount and repayment schedules ect??? Waist my half hour!! Then phone my work place and telling me that sorry mam YOUR application for a credit card was declined??? Remember YOU phoned ME and all was approved on the phone</p>
Good day Ms. dreid
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. dreid
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***