Credit card applications
<p>On the 27th of October 2017, FNB called me to let me know that I qualify for a premier credit card of which I did apply for over the telephone and I was emailed the pre agreement of which I signed. I then asked how long does the application take to get appproved and I was told up to 7 working days and I am telling you up to today I have not got the repsonse and when I call FNB they keep putting me through to different departments with no proper feedback other than I have to wait for a call. The question is how long do I have to wait to even get a responce?</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)