Credit card application stagnant, no response/no c

Item: FNB (First National Bank)
Rating: 2
Author: aCHUMA B

ID number ***/ A.Bazi. Iv been calling FNB for the past week at my very large expense after receiving no communication and blatant run around, I still having received any communication to date! What was the use of ensuring me of great and prompt service if its not being done! I need to know what the outcome is to go somewhere else !<br> <br> **** to #disgruntled #**********?

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

25 Jun 2015, 16:33

Hello ACHUMABAZI,

We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 710207.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)

FNB (First National Bank)'s reply25 Jun 2015, 16:33

Official