JT
Jaco T
1 reviews | Active since Sept 2018
25 Nov 2019, 14:59
Credit card application not done yet after a month of waiting.
Almost a month now and still haven't finished with my Credit card application. Had too apply twice as they didn't receive my documents that I emailed them. Went into the branch two weeks ago to apply again, and gave my documents at the branch and still no progress.
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
25 Nov 2019, 16:24Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply25 Nov 2019, 16:24
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
***
JT
Jaco T's updateReviewer Update
26 Nov 2019, 14:02Good Day
The relevant department has not contacted me yet, and now I see my application is non-existing, can you please explain this to me?
Regards
Jaco
The relevant department has not contacted me yet, and now I see my application is non-existing, can you please explain this to me?
Regards
Jaco
JT
Jaco T's update26 Nov 2019, 14:02
Reviewer Update
Good Day
The relevant department has not contacted me yet, and now I see my application is non-existing, can you please explain this to me?
Regards
Jaco
The relevant department has not contacted me yet, and now I see my application is non-existing, can you please explain this to me?
Regards
Jaco
JT
Jaco T's updateReviewer Update
28 Nov 2019, 10:26Seems like I will never receive my credit card!
JT
Jaco T's update28 Nov 2019, 10:26
Reviewer Update
Seems like I will never receive my credit card!