1 reviews | Active since Apr 2012

30 Apr 2017, 21:48

Credit Card Application

<p>I am a 35 year old professional female. I opened a Premier Bundle Account on 19 Apr at the Centurion branch, as I plan to move my salary, as well as both my Absa (aka Volkskas, where I've been a client since childhood) and my Nedbank (client since 2010) transactoinal business over to this account. Unfortunately I was declined for a Credit Card based on Affordability. I admit, my current credit commitments and as such, expences, are high, as my husband and I have recently built a home in an upmarket estate while at the same time keeping our previous home as a rental property (tenants haven't missed a payment in over two and a half years). I do, however, not want a Credit Limit, just the card. Even a R50 limit or less, will do, as I plan to only use funds that I've paid into the account upfront. My credit bureau score is 796, testifying of my commitment to paying my accounts on time and keeping a clean record. Please assist me in obtaining a Credit Card facility as part of my Premier Bundle. Thank you in advance.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2017, 10:31
Official

Good day Ms. cool blue

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***