kH
keith H
1 reviews | Active since Jun 2010
19 Jan 2019, 18:59
Credit Card Application
In the last week Ive moved all my accounts from Nedbank to FNB. I would like to replace my current Nedbank credit card with a FNB credit card, after trying get through telephonically and via the online platform, I went into the branch, but then credit limit that I was offered is R2000 less than my Nedbank card. Is anything that can be done about this. I would like to have all my accounts at the same bank. Surely you can assist me with this as a new client?
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Replies (2)
FNB (First National Bank)'s replyOfficial
21 Jan 2019, 09:18Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A request has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A request has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply21 Jan 2019, 09:18
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A request has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A request has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
kH
keith H's updateReviewer Update
23 Jan 2019, 22:09Ive now spoken to numerous people. Still waiting for a phonecall with regards to the credit limit. Did I make a mistake to move to FNB?
kH
keith H's update23 Jan 2019, 22:09
Reviewer Update
Ive now spoken to numerous people. Still waiting for a phonecall with regards to the credit limit. Did I make a mistake to move to FNB?