Credit card application
I app**** for a credit card almost 2weeks back,sent in all the necessary documentation and received emails to submit the same documents over and over again, its been days and i havent received a call for feedback in the status of the application. Called FNB about 4times already and they transfer you from one department to the next and afer holding for ages, they drop the call on me twice!!! Who is gonna be paying my cellphone bill at month end?? Pathetic customer service
Hello shaista-ismail ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello shaista-ismail ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)