Credit card application

I app**** for a credit card and I was give a wrong information by the consultant even the email that was send to me the information was not correct. I was told to send my company 3 months bank statement and I did that, but after few days I was called and they informed that I must also send IRP5 tax assesment Please check their email below which states that i must send one of the documents. Now i have to run around looking for all these docements because of their incompetence. Dear Miss Mamokgadi J Masemola

Re: FNB Credit Card Application – Reference Number: ********** **********

Thank you for your recent FNB Credit Card Application, we are eager to get you up and running, however, we are unable to accept the documents received due to the following:

· Bank Statements is missing a few pages

In order to complete the processing of your application, please send us the following document(s):

Proof of Income (One of the below to prove income) · IRP 5 Tax Assessment (not older than 12 months) · Three months Bank statements · Letter of appointment if you have not yet received your first payslip · ITA34 Tax Assessment (not older than 12 months) · Latest 3 months payslips · Work Contract reflecting remuneration (valid for a minimum of 12 months)

Kindly email the scanned document(s) to: ********** or fax them to: ********** 551.

Should you have any further queries, please feel free to contact us on ********** .

Please do NOT respond to this email as it is sent from an unattended mail box.

Thank you.

Kind regards FNB Credit Card

FNB Place 30 Diagonal Street Johannesburg 2000

Email : ********** Website: www.fnb.co.za

First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).

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