Credit Card Application

I app**** for a credit card on 16/10/2015 via the fast app call center. After the first week i phoned they told me that it is still within the prescribed time period and somebody will phone me. After the second week i still got the same answer. Then after the 3rd week i was told that the matter would be escalated and somebody will get back me. On 09/11/2015 i got a call to say that the application was approved and that they need to discuss the quotation. Then the lady told me that there is a systems problem and that she will phone me back. 24 hours later still nobody has phoned me. When i phoned in i was transferred several times with out any body assisting me in any why. This is by far the worst interaction that i have had with any institution ever.