1 reviews | Active since Apr 2012
Credit card and RCP
I app**** for a rcp and a credit card. Everything shows on my online banking but a zero balance. This is so frustrating as I have no time going into a branch. When will the money's reflect.
Hello Tessline ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to credit card department and I have requested that they provide you with feedback.
Kindly be advised that the RCP will only reflect once your salary has been deposited into your account.
Please review the terms and conditions of this product via online banking or contact *** option 3
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Tessline ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to credit card department and I have requested that they provide you with feedback.
Kindly be advised that the RCP will only reflect once your salary has been deposited into your account.
Please review the terms and conditions of this product via online banking or contact *** option 3
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***