1 reviews | Active since Jul 2016
Credit card and FNB Sim
<p>Looks like you are on roll today!</p> <p> </p> <p>I have asked for a manager to call me back after i had a 42 min loop around the stupid useless call centre earlier this morning, guess i am going to be 80 before that happens!</p> <p> </p> <p>On top of that **** your FNB sim cannot be displayed on the Online, phone app or even the *147# number.</p> <p> </p> <p>You are getting worse by the day</p> <p> </p> <p>I wish i can go to another bank, i never had such bad service in my live not even by the goverment departments!</p> <p> </p> <p>I think we al diserve our banking fees back due to no banking services!</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)