1 reviews | Active since Jun 2017
Credit Card Account Closed... or so they said
<p>I closed my Credit Card account with FNB in April this year. Since then I received a refund from a previous online purchase. I wasn't allowed to transfer it into the linked cheque account so I logged a complaint on the website. I received a call a few days later where a pleasant lady then advised she would have the refund processed into my cheque account.</p> <p> </p> <p>Fast forward a month later and now my Credit Card account is active and not closed. There's been account fees, even some *****. According to FNB, the day before my wedding I was making purchases on a destroyed card with a closed account, makes sense right? After speaking to mutiple consultants who just all pass the buck, I'm just down right fed up. It's excuse after excuse after excuse without any factual feedback. I must also mention I've been called by telemarketers to upgrade my account to a platinum account... Yes that's right.. THE ACCOUNT THAT I CLOSED... Shaking my head...</p> <p> </p> <p>Run a mile and then slow down to a gallop before getting a credit card with FNB...</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
