MB
Monique B
1 reviews | Active since Jun 2021
02 Jun 2021, 17:10
Credit card account cancellation
I submitted a request to have my credit card account cancelled 3 weeks ago. The consultant said I would receive a call to cancel the account. Still nothing. Why should it take so long?Now I am going to have to pay service fees for the new month too because FNB is so slow?!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
04 Jun 2021, 07:01Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: (insert reference number).
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
FNB (First National Bank)'s reply04 Jun 2021, 07:01
Official
Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: (insert reference number).
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team