Credit Card Account

<p>I received a call about 2 to 3 months ago from the credit card department. I asked them to send me the documents so I can look at them and I will then let them know if I am interested. I then received a sms to let me know my card is ready for collection. I phoned and could not get to the right people to tell them I did not agree to this, I eventually spoke to someone and they said that the account is not active and I could just ignore the account that has been linked to my bank account and that they would eventually delete the inactive account if I don’t respond to them, now this account is deducting monthly costs, but it is still not active on my side. I am very unhappy about paying for something that I did not agree to.</p>