Credit Card Account.

Item: FNB (First National Bank)
Rating: 1
Author: Nhlanhla M

Who knew it was this difficult closing a credit card account. Firstly you can't closed it on your online profile, which you should be able to do. And then when you call, you get bounced around consultants. You can you guys put an option on the online banking where you remove or close accounts.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

04 Oct 2019, 10:13

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply04 Oct 2019, 10:13

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

Hello Peter Complaints Team

***