Credit Card
<p>This is seriously starting to annoy me. How much time do they need FNB to explain the Credit Card Budget Facility that keep on deducting money from the account after this was settled, Since November 2016 my Private banker isn't coming back to me to explain why this is. I gave enough time for them to phone me back and explain their self. This is absolutely unacceptable pathetic service from this bank</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Love this Bank once you make a bit of fire, Although the process was only explained now, Its unfortunately a bit of a loop hole in the process where no Steps where explained upon opening such an account. Other than That, Yet an awesome experience getting my issues sorted in under 10min!!! Well DONE FNB. That's why I'm still with this bank.
Love this Bank once you make a bit of fire, Although the process was only explained now, Its unfortunately a bit of a loop hole in the process where no Steps where explained upon opening such an account. Other than That, Yet an awesome experience getting my issues sorted in under 10min!!! Well DONE FNB. That's why I'm still with this bank.
Good Day
Thank you for your postings and changing the review status.
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction however we sincerely apologise for the frustration caused should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
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***
Good Day
Thank you for your postings and changing the review status.
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction however we sincerely apologise for the frustration caused should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
***
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