MR
Moeketsi R
1 reviews | Active since Oct 2012
08 Apr 2016, 23:00
Credit card
Good day<br> <br> It's so sad , I made a call to your credit department with request to close my credit card account , that was on 3rd of March 2016 , I was told it will take 7 to 21 days but to my surprise the account is still active.Pls explain to me what's makes it so easy to open credit card account within minutes and so long to close it.<br> <br> 21 days has lapsed please help me
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FNB (First National Bank)'s replyOfficial
09 Apr 2016, 09:49Hello Baby1984,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply09 Apr 2016, 09:49
Official
Hello Baby1984,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)