GM
Glen M
1 reviews | Active since Jul 2011
13 Mar 2015, 13:30
Credit card
1st I got an email from FNB to say that I could not have my credit card until I supp**** payslips and I'D. I rep**** to the email. Details given to Pavilion branch already. Too time off work today to wait between 8-9. I was then phoned by CCD to say running late. I waited until 09H50. No delivery. At 12H40 I receive a call from delivery man at my house gate. I Phoned JHB. Said not them I must contact CCD in durian. Me very posses with FNB. Waiting 3 weeks for card now from FNB.
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Mar 2015, 13:52Hello Ironman40,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 646063.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 646063.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply13 Mar 2015, 13:52
Official
Hello Ironman40,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 646063.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 646063.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)