Credit Card

I am highly frustrated about this process of applying for my personal credit card. I had spoken to a lady by the name of Sweetness yesterday about the process I need to follow to apply for a credit card. I handed over all details including Gross Income, Employment and explained all the details to her, I was near assured that my Gross Income was well over the limit and my contract of employment was a safety aspect to. I then was told to forward all details to the cards department for processing which I did before 7am (28th January 2016). I was later then sent a SMS stating my application was denied with no reason. When calling the number advised my apparent credit history which has yet to exist (obviously a credit card is a means of building this up) was the main cause to the decline of my application. I was then told to wait another 6 months and apply for a Edgards/Woolworths card so long and apply again then. Aiding this frustration was the fact that I was redirected to a person 3 times in aid of assistance which had then led to a failed call from someone not answering the machine while 3 other individuals have had successful applications without credit and this is highly bias.