CREDIT CARD 4 WEEKS DELAY

Item: FNB (First National Bank)
Rating: 2
Author: Vicky B

Ive app**** for a credit card 4 weeks ago with FNB ive been to the branch multiple times. First the card was not ordered twice. Phoning the call center again the limits on the card was not processed . This is the 5th week, still nothing. no contact from FNB every other consultant gives me a different story.

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Replies (1)

FNB (First National Bank)'s replyOfficial

01 Feb 2016, 12:45

Hello VickyB91,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 859714.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply01 Feb 2016, 12:45

Official