BU
Brenda U
1 reviews | Active since Oct 2015
22 Oct 2015, 11:19
CREDIT CARD
I was phoned by CDD Couriers advising the delivery of my credit card. I was told I would have to have **** of physical address ( not longer than 3 months ) and a copy of my ID. I also received 2 sms's confirming this. NO WHERE was it stated I could not use my bank statement as proof of residence. Seriously, what difference does it make and ll I am told it is not allowed.<br> Now the courier has to re deliver and not to mention me being available for delivery.<br> <br>
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FNB (First National Bank)'s replyOfficial
22 Oct 2015, 16:59Hello shizen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 794411.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 794411.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply22 Oct 2015, 16:59
Official
Hello shizen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 794411.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 794411.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)